Driving User Experience in transparency project, SIRA Open Data
We’ve been overwhelmed by the positive feedback that our recent transparency project with the NSW State Insurance Regulator (SIRA) has generated. We wanted to share the reasoning and thought process behind the development of this game-changing and easy-to-use open data platform.
SIRA’s primary remit is to regulate three key insurance schemes in NSW;
- The NSW workers compensation scheme
- The NSW Home Building scheme
- The NSW Compulsory third party scheme
In this video, we outline some of the design thinking behind the platform, to showcase how external reporting projects can drive longer-term engagement with the community.
Critical to SIRA’s role as a regulator is to highlight the performance of their schemes to facilitate accountability. As part of their digital transformation journey, Decision Inc. Australia, formerly ABM Systems worked closely with SIRA to drive better access to analytics across these schemes; both internally and externally.
The Open Data program is one of the key pillars in SIRA’s journey to becoming a fully digital regulator. Decision Inc. Australia has worked hard to deliver a great external user experience to ensure the success of the tool.