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Integrated AI Augmented Enterprise

Enhance critical decision making and actions to deliver predicted business outcomes with Artificial Intelligence. Become an Integrated AI Augmented Enterprise

Undertaking some form of transformation is an increasing imperative for most, if not all, businesses in the wake of the pandemic. However, it can come with pitfalls if we can’t forecast the outcomes of transformative efforts.


Decisions which are made to improve one area of the business can impact other areas of business performance in any number of ways. But we can make more informed decisions now than ever before, and the key is leveraging data and analytics technologies which, recently, have taken a monumental leap forward in capability. We just need to find a way to incorporate these technologies into an enterprise-wide architecture that makes sense.


The team here at Decision Inc. Australia and our partners at Board International may have just figured it out.

We’ve developed a vision for the digitally connected organisation, particularly those in the retail, supply chain and manufacturing sectors. It’s an architecture that can dynamically forecast market trends with the agility to quickly model scenarios into consequences with a high degree of confidence is key to informed decision making. It’s a vision of an enterprise that augments critical decision making and actions to deliver predicted business outcomes with the use of integrated Artificial Intelligence (AI) technology.

The Integrated AI Augmented Enterprise:


There are three integral pieces to the vision:

  • Organisations are human centric, thus human intervention in the Integrated AI Augmented Enterprise will be focused on strategy, critical thinking, model creation and exception management, using the insights gleaned from the underlying technology platform..
  • An underlying xP&A and Integrated Business Planning (IBP) platform ensures all functional decision-making causes and effects are understood and orchestrated in an integrated fashion across the business, providing predictive insights to greatly enhance business outcomes. This business capability requires a strong business process and data maturity.
  • AI technology is deployed on the basis of a 10X increase in confidence level from the insight and modelled business or functional area business performance.

You are likely to have a question or two about our vision and, to be fair, we’d have a couple of questions for your business too, aiming to understand if the vision is right for you. So below is an FAQ that aims to answer the most pressing questions you may have about our vision, from our resident team of experts and consultants who share our vision for the future.

But it’s just as easy to pick up the phone or email us to find out more. So please, don’t hesitate; we’re more than happy to deep dive into the reeds of our vision for you.

Questions for your business

Aiden Heke, Chief Executive Officer

Decision Inc. Australia

Q: A business with an ambition to embrace the concept of an ‘Integrated AI Augmented Enterprise’ needs a strong level of data literacy. Where is your business on this journey, and do you have an Insight Driven Culture?

A: We’d answer this for you by undertaking an Analytics Maturity Value Assessment (AMVA) which would benchmark your analytics maturity against more than 150 peers from around the world. Most organisations are at varying stages of analytics maturity, and each has an opportunity to jump to the next level quickly. We’d provide a personalised assessment report with detailed benchmark data and suggested next actions. Leave it to us to figure out the next steps you need to take

Q: Does your organisation understand the value of a strong data platform architecture and processes?

A: Knowing how to get your data to minimal repositories and ensuring you have the right processes and governance for data quality and management is a critical business competency and the first step on a roadmap to an Integrated AI Augmented Enterprise.

Q: Is it clear what questions are the most important for your business to answer?

A: This is important because less harm is done by providing the wrong answers than by asking the wrong questions.  One poorly chosen / poorly framed question by a senior business leader can lead to enormous amounts of wasted time and distract the business from more valuable pursuits.

Q: If you could only use five KPIs to run your business, how aligned your senior leaders be on these? 

A: This speaks to the knowledge of what drives performance, how focused the organisation is and extent to which that knowledge is widely shared and agreed upon.

Clarity of purpose and focus are essential to automate / leverage AI as order and discipline must be imposed on the technology for it to have commercial benefit to the business.

Chris Hannan, Senior Solution Architect


Mark Woodhouse, Finance Transformation Advisor

NMW Consulting

Q: In an XP&A world and with the advances in AI, what will the executive dashboard of the future look like and how will it create competitive advantage?

A: Dashboards will be real-time and interactive with alerts highlighting significant trends. AI and the interconnected data in the XP&A architecture will allow executives to interact with the dashboards dynamically to play out scenarios and evaluate interventions, enabling them to impact on long-term strategic goals and short-term operational performance in a timelier and more confident manner. The key will be the human aspect of decision-making governance and controls.

Q: How will XP&A shape the demands of the future finance operating model as it juggles fiduciary and entrepreneurial roles?

A: Both roles will come under heightened pressure to be risk intelligent. Automation will take financial accounting real-time, so that its role becomes one of systems controller and business steward, responsible for interpreting internal and external events and trends into the financial books of record.

As an entrepreneurial creator of shareholder value, finance will need to embrace XP&A as a neural network of data, trends and insights that it must help to interpret and align to strategies, key objectives and targeted outcomes.

The key to success will be the human skills and capabilities to excel in these roles.

Q: Do you understand where you are starting from?

A: An initiative-based approach to business improvement is rather like beginning a journey without knowing the final destination (or why we want to go there) or even the starting point. Typically, there are many false starts with no real completion in terms of establishing a new way of working and doing business.

Q: Do you understand where process automation can provide the biggest benefit to your business?  Where are we aiming for?

A: Just look at the track record of optimiser tools that were the “next big thing” back in the early 2000’s. Most organisations ended up turning them off because they “didn’t work”. The truth is that they worked but the organisations didn’t have the processes and people/behavioural elements in place to use them effectively.

Stuart Harman,  Partner

Oliver Wight

For more information on the approach for a business maturity journey


+61 2 9135 2968


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